All of our string orders are packed, labeled and shipped
on the same day of receiving your order. Usually
all of our shipments go out by 4 PM every day. Any
order received after that time, will go out first thing
next day. Most are pretty amazed at how quickly
they get their strings!
Free shipping. We
do not charge for shipping on orders of $30 or more for
domestic (USA), $95 or more for Canada and Mexico, and
for the rest of international, $100 minimum. A
helpful hint when reviewing your order in the safe
shopping cart: When placing your order and
of course getting the shipping taken off, the computer
will do that for you in the shopping cart. If you
are one penny less than the minimum (in your total
string selection) there will be shipping charge in the
shopping cart when you check out. If there is,
don't worry, you won't have to pay that: You can
just simply go back and change or re-select whatever you
like to get up to the minimum. Of course this
operates in the same manner for the Canadian-Mexican and
all other International orders.
How we send your strings. We ship your
strings most usually through the United States postal
service. Despite all the rumblings of their
service, we find them still to have the most reliable
service! For the Free USA shipping, your strings
will come fully insured, via United States Postal
Service, USPS First Class mail (usually 3-5 days.)
For Canadian and Mexico and all other International
customers, your free shipping is sent by USPS
International First Class.
For urgent orders, you can also overnight your
strings. These are shipped via USPS Express.
For domestic orders (within the USA) these go out and
are received pretty quickly. If the order is
received by us, by 1PM (Phoenix time) we can ship them
out usually so that your strings will arrive next day.
Shipping overnight to Canada and other
International countries. While we can surely
ship your strings out the same day we receive these
orders, it is usually your country's customs office that
can delay a shipment. We have no control over this
and there is no difference than if we would ship on UPS,
DHL or FedEx. There is always a customs delay, but
usually only a day or two. Mostly then (for
international), it's better to just ship International
First Class (for free shipping) and wait.
Trouble with the shopping cart accepting the order
for your destination. We ship everywhere and
sometimes a customer will have a problem with the secure
shopping cart accepting the order. This is most
usually because the wrong shipping method is checked at
the top of the cart. If you are shipping to New
Zealand, don't pick USPS Priority Mail (seen below),
pick either the First Class International (Free) or if
you are in a hurry, you can get the EXPRESS (not shown
here.)
In the shopping cart, you will see your shipping
choices near the top, center of the page:
Whatever which way you choose to ship your strings,
we promise a huge stock supply and a super quick
turnaround with your strings order going out as quickly
as we can pack and ship them!
